Refund policy
Return & Refund Policy
Thank you for shopping with us. Please read the following policy carefully before making your purchase.
All Sales Are Final
-
Due to the nature of wigs and hair products, all sales are final.
-
We do not accept returns, refunds, or exchanges once a wig has been purchased, shipped, or delivered.
Product Condition
-
All wigs are sold as-is.
-
Each wig is washed, detangled, styled, and dried before shipment.
-
Wigs may not always come in the original manufacturer’s box but will be packaged securely for shipping.
Additional Styling Requests
-
Standard preparation is included (wash, detangle, simple style).
-
Additional styling services (such as curling or straightening) are available for an extra fee and must be requested prior to shipment.
Shipping & Delivery
-
Once shipped, we are not responsible for delays, damages, or handling issues caused by the shipping carrier.
-
Tracking information will be provided so you can follow your order.
Liability Disclaimer
-
Once you have received your wig, we are not liable for any issues that may occur thereafter, including but not limited to:
-
Wear, styling, or maintenance of the wig
-
Reactions, side effects, or concerns from wearing the wig
-
Alterations made by the customer or third parties
-
By completing your purchase, you agree to this Return & Refund Policy.